1. Introduction

Brisk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our job tracking software and services.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name and contact details (email, phone, address)
• Business information (company name, VAT number)
• Payment information (processed securely by Stripe)
• Account credentials

2.2 Usage Data

We automatically collect information about how you use our service:

• Job and customer data you input
• System usage patterns
• Device and browser information
• IP address and location data

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process payments and manage subscriptions
• Send service-related communications
• Improve our software and user experience
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

• Contract: To provide our services
• Legitimate Interest: To improve our services and prevent fraud
• Consent: For marketing communications (where applicable)
• Legal Obligation: To comply with tax and accounting requirements

5. Data Sharing and Third Parties

We may share your information with:

• Stripe: For payment processing
• Service providers: For hosting, analytics, and support
• Legal authorities: When required by law

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers

7. Data Retention

We retain your data for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Account data is typically retained for 7 years for tax purposes.

8. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing
• Restriction: Limit how we process your data

9. Cookies

We use cookies to improve your experience. See our Cookie Policy for details.

10. International Transfers

Your data is processed in the UK and EU. Any international transfers comply with GDPR requirements.

11. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: [email protected]

14. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].